eProcureAI / Platform / Dashboard and Role Views

Dashboard and Role Views

A dashboard is only useful
if it is scoped to you

Showing somebody ten times more than they need is the fastest way to make them stop looking. Three views, each scoped to what that person can actually act on.

This is the real screen. Company head, manager and team member views.

Role viewsCompany head
How it feels to use

Most dashboards fail by showing too much

The instinct when building a dashboard is to include everything, on the theory that more information is better. In practice it is the reason people stop opening it.

A team member looking at a view containing every request across the company cannot find their own. A manager seeing nine other teams learns nothing they can act on. Both quietly go back to email.

So the views here are deliberately narrow. A team member sees their own work. A manager sees their own team. Only the company head sees everything, because that is the only role where everything is actionable.

Workload is the useful number

For a company head, the question is rarely what was purchased. It is where work is piling up. Which team has requests stacking against a manager who is travelling, and which team is clear.

That is what the team tiles show. Manager, member count, live workload and pending approvals, with a drawer that opens onto the full roster when something looks wrong.

Scope follows the role

Because access is granted by department, the view somebody gets follows from where they sit rather than from a preference somebody set. Move a person between departments and their view changes with them.

The three views

Each scoped to what that person can act on

View 1

Company head

Every team as a tile, showing the manager, the member count, live workload and any pending approvals. The question this answers is where work is piling up.

ScopeWhole company
1
Drill down

The team drawer

Clicking a tile opens the full roster with workload per person and the manager highlighted, which is usually enough to see what is happening.

OpensFull roster
2
View 2

Manager

Their own team only. Requests in flight, what is awaiting their approval, and how work is distributed across their people.

ScopeOne team
3
View 3

Team member

Their own requests, what is waiting on somebody else, and what has been delivered. Nothing about colleagues.

ScopeTheir own work
4
Underneath

Scope follows the role

Views come from department access rather than a setting, so moving somebody between teams changes what they see automatically.

Set byDepartment
5
Why scoping matters

Three reasons the narrow view gets used more

People act on what they can influence

A manager cannot do anything about another team's backlog. Including it converts a dashboard from a tool into a report, and reports get read once.

  • Manager sees their own team only
  • Team member sees their own work only
  • Company head sees everything because they can act on it
  • Nothing shown that the viewer cannot influence
Manager scopeLive
Their teamVisible
Their approvalsListed
Other teamsNot shown
Usable dailyYes
NarrowWhich is why it gets opened

Workload is more useful than volume

Knowing a team raised forty requests tells you little. Knowing eleven are stuck waiting on one person who is travelling tells you what to do this afternoon.

  • Live workload per team and per person
  • Pending approvals badged on the tile
  • Distribution across people visible in the drawer
  • Bottlenecks identifiable rather than inferred
Company head viewLive
TeamsAll
WorkloadLive
Pending approvalsBadged
BottleneckVisible
Where work is piling upRather than how much

Access decides the view

Because scope comes from department access, nobody configures a dashboard and nobody sees the wrong thing after changing role.

  • View follows department membership
  • Changes automatically when somebody moves
  • No per person dashboard configuration
  • No stale access after a role change
Scope sourceLive
Set byDepartment access
Configured per personNo
On role changeFollows automatically
Stale viewsNone
Follows the roleNot a preference
What each view shows

Three roles, three different screens

The difference is scope rather than capability. Nobody is missing a feature, they are missing noise.

ViewSeesDoes not seeThe question it answers
Company headEvery team, manager, member count, workload, pending approvalsNothing withheldWhere is work piling up
ManagerTheir own team's requests, workload and approvalsOther teams' workWhat needs me, and who on my team is stretched
Team memberTheir own requests and what is waiting on othersColleagues' requestsWhere did my request get to

Each view answers one question well, which is a better test for a dashboard than how many numbers it displays.

Where the numbers come from

Six figures and what generates them

Workload

Requests in flight per person

Counted from live requests rather than entered anywhere, so it is current by definition.

SourceLive requests
Pending approvals

Sitting with that team

The number most likely to prompt action, which is why it is badged on the tile.

BadgedOn the tile
Member count

People in the department

From department membership rather than a separate list somebody maintains.

SourceAccess model
Manager

Who leads the team

Also from the access model, so it does not go stale after a reorganisation.

SourceAccess model
My requests

Open items for a person

Everything they raised that has not completed, which is the whole team member view.

ScopeTheir own
Delivered

Recently completed

Useful context rather than a headline, showing the week is progressing.

PeriodRecent
Who does what

The short version of everyone's job

A dashboard that shows somebody exactly what they can act on gets opened daily. One that shows everything gets opened once.

What people do

Open one screen and see what needs them. That is the entire interaction.

The human partLive
Company headSpots where work is stuck
ManagerClears their own approvals
ManagerRebalances their team
Team memberChecks their own requests
One screenScoped to the role

What eProcureAI does

Counts live activity and shows each person only the part they can act on.

The automatic partLive
Scope the viewFrom department access
Count workloadFrom live requests
Badge approvalsPer team
Update continuouslyNo refresh cycle
Follow role changesAutomatically
CurrentBecause it is the same record
0company head, manager and team member
0department access rather than a per person setting
0counted from requests rather than entered
0each view answers well
FAQ

Questions people actually ask

Can a manager see other teams?
No. Managers are scoped to their own team, which is what makes the view usable rather than noisy. Only the company head view spans every team.
Where does the scope come from?
Department access. Nobody configures a dashboard per person, and when somebody moves between departments their view changes automatically.
What does workload actually measure?
Requests in flight per person, counted from live records rather than entered anywhere, so it reflects the current position rather than a snapshot.
Can a company head see individual people?
Yes, by clicking a team tile, which opens the roster with workload per person and the manager highlighted. That is usually enough to see where something is stuck.
Do we need to configure these views?
No. They come from the access model, which is deliberate. Dashboard configuration is work that tends never to get done and then goes stale.
What does a team member see?
Their own requests, what is waiting on somebody else and what has been delivered recently. Nothing about colleagues, because it would only be noise.
Can we add a custom view for a specific role?
Reporting can be scoped and scheduled to particular people. The three role views themselves are deliberately fixed, because the value comes from them being narrow.
How current are the numbers?
Continuously, because they are counted from the same records the rest of the platform uses rather than from an extract that refreshes on a schedule.

Bring your team structure

We will map it and show you what each of the three roles would actually see.

Book your free demo

Next in the chain: Access and Permissions